chapter  1
22 Pages

What is effective leadership?

However, let us start by making the distinction between leadership and management, if only to ensure that we are using a shared language throughout the rest of this book.

The model shown in Table 1.1 is adapted from the model by John Kotter of Harvard Business School in his article ‘What leaders really do’ written forHarvard Business Review in 1990. Taking the main headings from the Kotter model, the main differences have been detailed in the following context.