ABSTRACT
Much has been written about the need for the human resource development function to become more accountable and measure its contribution. In essence, the function must be a business partner in the organization. Most observers of training and development, human resource development, and performance improvement have indicated that for HRD to become a true business partner, three things must be in place:
1. Human resource development must be integrated into the overall strategic and operational framework of the organization. It cannot be an isolated, event-based activity, unrelated to the mainstream functions of the business.
