chapter  3
Why are creativity and innovation so important?
Pages 4

Alexander Graham Bell patented the first telephone in 1876 and two years later the first telephone companies started up in the UK. By 1972 only 42% of households had a telephone, rising to around 93% some 20 years later, and has never gone much above this figure. By comparison, the mobile ‘phone was introduced in the late 1970s and today, after only 30 years or so, approaching 90% of households have at least one.