Preparation and procedure lal1n Before clients arrive for their massage treatment, therapists should check each client's name, record card, and time of appointment so that they can be absolutely ready on their arrival. All necessary equipment required to be used during the massage should be prepared beforehand. This includes not only the layout of the trolley with its talcum powder, oil, massage cream, tissues, and all materials which may be used during the treatment, but also spare towels, and pillows to prevent the therapist from unnecessary breaks in the massage itself because something has been forgotten. The continuity and flow of the treatment cannot be over-emphasized. If the therapist must tum to reach for something from the trolley, one hand if possible should remain in gentle contact with the client to maintain continuity.