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Chapter

Managing Service Quality in Timeshare Operations

Chapter

Managing Service Quality in Timeshare Operations

DOI link for Managing Service Quality in Timeshare Operations

Managing Service Quality in Timeshare Operations

ByTammie J. Kaufmann, Conrad Lashley, Lisa Ann Schreier

BookTimeshare Management: An Introduction to Vacation Ownership

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Edition 1st Edition

First Published 2009

Imprint Routledge

Pages 18

eBook ISBN 9780080942636

ABSTRACT

‘Everything works, everyone smiles and customers feel values’

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