ABSTRACT
After reading this chapter, you should be able to:
Understand the role of SMTEs in the tourism sector;
Gain an understanding of the key advantages of SMTEs as well as their disadvantages as firms;
Appreciate the role of ICT in the tourism industry and SMTEs;
Understand the ICT applications for SMTEs; and
Understand diffusion of innovations and the different stages of ICT engagement in SMTEs and the tourism sector at whole.
