ABSTRACT
The ideas behind this book were forged at the turn of the millennium in a time of rapid change. In 2001 we were both working as management consultants, advising a ballooning e-business at the height of the dot-com boom. Entranet was a start-up which briefl y expanded to a company of more than 200 people, and then, just as rapidly, it imploded. It was led by a charismatic individual who espoused a heroic model of leadership. Such was the speed of the collapse that it made newspapers headlines when staff were told of its demise by text message.
