ABSTRACT
After studying this chapter, you should have developed an appreciation of
1. The nature and importance of internal control
2. Particular internal control challenges arising in hotels
3. The main objectives of internal control
4. The main principles of internal control
5. Internal control procedures relating to cash management
6. Internal control procedures relating to specific hotel activities
7. How to prepare a bank reconciliation statement
8. The purpose and operation of a petty cash system.
