chapter  2
The qualifications mystery
Pages 8

The general realization that skills and talents were unevenly distributed led onto

a further realization that the differences could not be deduced merely by taking

account of the general classification to which a person belonged. Other factors, such

as education and qualifications, came to have more meaning. This had enormous

implications for employers and employees alike. For employers it opened up the field

of personnel selection; for employees it held out the prospect that they could better

themselves by improving what they had to offer so that boundless vistas beckoned.

The encouragement of learning was in the interest of both parties.