chapter  7
How Things Really Get Done
Pages 24

One of the amazing blindnesses of us humans is that we consider ourselves to be part of the mechanical world. Many of us really do believe that we are ‘‘driven’’ to do things, or that pressure is what brings about results in organizations. No amount of studying relationships, teams, or corporations in terms of mechanical effects will bring about any true lasting power. This chapter is about the competency thatdwhen mastereddleaves us able to accomplish much more than ever before in a wide variety of circumstances.