chapter  8
22 Pages

Performance management and appraisal

In considering the nature of performance management and performance appraisal, we first need to appreciate how these two aspects are related, but equally should not be seen synonymously. In fairly simple terms performance management can be seen as a holistic process which aims to bring together a number of aspects, including appraisal (Chartered Institute of Personnel and Development, 2011b). Thus, performance management may be thought of as being more strategic in its intent to achieve high levels of organizational performance, with an emphasis on continuous improvement. By contrast, performance appraisal (or as it is sometimes known performance review) is best seen as being more operationally focused, with a focus on individual employees’ short-to medium-term performance and development (Chartered

This chapter discusses performance management and performance appraisal. Specifically, the aims of the chapter are:

• To appreciate the difference between performance management and performance appraisal.