chapter  1
10 Pages


Emotional intelligence (EI) has been taught for a very long time: `Since the beginning of civilization, parents and teachers have been helping children to better understand and control their emotions and those of others' (Cherniss 2004: 319). Emotional intelligence helps to predict success in social situations because it re¯ects how a person applies knowledge to the immediate situation. Hence, if one wants to measure EI, one should measure the degree of common sense. Bar-On (1997) de®ned emotional intelligence as: `an array of personal, emotional, and social competencies and skills that in¯uence one's ability to succeed in coping with environmental demands and pressures'. EI is therefore an important factor in determining one's ability to succeed in life and directly in¯uence one's general psychological wellbeing in terms of overall emotional health. This construct implies that people have different abilities to perceive, understand and manage emotions.