ABSTRACT

This book is concerned with the analysis of naturally occurring talk in workplace environments, such as the following extracts from longer conversations:

1 Dave [ … ] Basically I’ve used their o:ld. price list, 2 Val Right, 3 Dave And … I’ve made a few changes. 4 Val Yeah, 5 Dave An’ then there’s the cover. 6 Val Right, 7 Dave So that-↓ I got sent down a few things, I got that up this morning,

Uh … This … She wanted to know, if we’ve done this before, I went through the … fi le, it didn’t look like it had. [ … ]

1 Chris Um I’m-I’m going white water rafting next-next weekend. 2 Joe Really! 3 Chris ⎣So hopefully if I don’t die, I’ll be back … the Monday after that 4 Joe ⎣Hahahahahah haha 5 Joe You-Would you please wear a-a life jacket you know 6 Chris ⎣Hahahahahahahah

1 Carol Be nice if there was some place where you could print it out and the date would show up every time, … ↓ But anyway …

2 Beth ↑ Oh it’s right here Carol. Revised. Seven, one, ninety-seven.