ABSTRACT
This fully revised and updated second edition:
* outlines the main components and distinctive characteristics of interpersonal communication
* offers detailed analysis of communication structures, considering their everyday applications and implications
* includes new material on race, gender and sexuality
* looks to the future of interpersonal communication.
TABLE OF CONTENTS
chapter |13 pages
Introduction
part |62 pages
Understanding interpersonal communication
chapter |12 pages
Defining what we mean by interpersonal communication
chapter |14 pages
The process of interpersonal communication
chapter |20 pages
The skills of interpersonal communication
chapter |15 pages
Communication skills in context
part |84 pages
The components of interpersonal communication
chapter |18 pages
The social context
chapter |14 pages
Social identity
chapter |15 pages
Social perception
chapter |17 pages
Codes 1: Codes and language
chapter |19 pages
Using codes 2: Incorporating the non-verbals
part |41 pages
Issues and controversies in interpersonal communication
chapter |19 pages
How useful are ‘popular' models of interpersonal communication?
chapter |12 pages
Do men and women communicate differently?
chapter |9 pages
Does assertiveness work?
part |44 pages
Going beyond interpersonal communication
chapter |17 pages
Communication and groups
chapter |26 pages
Final thoughts
Is computer-mediated communication (CMC) a new form of interpersonal communication?