ABSTRACT

Managers are appointed. Managers are expected to decide and be responsible for decisions and achieve what has been agreed upon with the help of other people. Management is a job, an office, a position, a status, and a responsibility that is visible in the title of the managerial job. Along with the appointment, the manager receives social tokens of the position: the responsibility, duty, and possibility to influence her domain and the people in it. The appointment does not automatically give authority, and even if it gives it, the authority must be earned and re-earned on the job. Managers can be appointed, but leadership must be earned.