ABSTRACT

Meaning of Outsourcing Outsourcing is a management tactic that involves contracting out

traditional noncore aspects of businesses to specialized and highly efficient outside service companies. Their services may include consultation, diagnosis, analysis, and decision making for companies. The ultimate purposes are to manage business functions and increase economic benefits. Currently, many outsourcing consultants provide professional services in fields such as information technology, postal services, hotels, food and beverages, and transportation. At present, nearly 60 percent of the outsourcing activities in the world occur in the United States (Xin, 1999). Although outsourcing companies are prepared to enter into this untapped market in China, the concepts are unknown among hotel managers, and the market is immature.