Systems Thinking: Modeling Problem Systems
In this chapter systems thinking is presented as a meta-framework for configuring in a consistent manner insights about the causes of problems, insights derived from different sources and rooted in diverse theoretical foundations. We interest ourselves here in how different factors work together to cause and exacerbate organizational problems over short and long periods of time. Because of its emphasis on essential factors and relationships, systems thinking helps us to distinguish the fundamental elements of a problem from the confusion of absorbing but nonessential details. In the following pages a number of elements fundamental to this way of thinking are explained and illustrated.