ABSTRACT
Validation is crucial. If people are presenting a monetised benefit based on a newly researched value to either an internal or an external group, it is vital to have taken the time to have it validated beforehand. People monetise the impact outcomes or, the improvements they achieve, in order to see if it was worth spending the money to get there. Many call this evidence of value for money. If people know the monetary value of some or all of these impact outcome improvements, they can compare them to what they cost us and report the results either in the form of an ROI percentage or in the form of a benefit cost ratio (BCR). In order to calculate the ROI, the full costs needed to be captured. In addition, the benefits of the programme had to be identified and monetised, where possible. An agricultural organisation was established many decades ago as a cooperative to serve its customers.
