ABSTRACT
Defining what employees need to do in order to perform their work effectively, and hence to make a contribution to the achievement of organizational aims and objectives, is of fundamental importance for managing human resource systems, which exist to locate and engage the resources needed. We saw in the previous chapters that HR strategy depends upon an understanding of what is meant by effective performance to meet objectives. The definitions of effective work performance provide the criteria or standards against which recruitment success, development success and the employees’ rewards, promotion and personal success are measured.
