ABSTRACT

This revitalized new edition of Strategic Operations Management focuses on the four core themes of operations strategy, a vital topic for any company's objectives: strategy, innovation, services, and supply. Expertly authored by a team of Europe's top scholars in the field, the text is enhanced by the addition of new case examples, graphic images, learning objectives, discussion questions, and suggestions for further reading. In addition, the companion website offers a comprehensive set of web links and videos to augment the learning experience. This truly comprehensive volume underscores the differences between the core theories that underpin operations management.

 Students taking MBA, MSc and MBM classes on operations management, advanced operations management, and strategic operations management will find this textbook fulfills all their requirements whilst advanced undergraduate classes in these areas will also find the book an essential read.

part |2 pages

Part 1 Setting the Scene

chapter 1|40 pages

Introduction to Operations Management

chapter 2|56 pages

Strategic Operations Management

part |2 pages

Part 2 The Big Picture of Strategic Operations

chapter 3|52 pages

Supply Management

chapter 4|34 pages

Innovation

chapter 5|34 pages

Sustainability

part |2 pages

Part 3 Managing Strategic Operation Within Organizations

chapter 7|48 pages

Managing the Transformation Process

chapter 8|38 pages

Managing Quality

chapter 9|44 pages

Managing Inventory, MRP, ERP, and JIT

chapter 10|30 pages

Capacity and Scheduling Management

chapter 11|44 pages

Managing Service Operations

part |2 pages

Part 4 The Future

chapter 12|20 pages

The Future of Operations Management