ABSTRACT

I have run a number of workshops on teaching with emotional intelligence in which I have begun by asking participants to think of an occasion when they were a learner which aroused in them strong feelings. After everyone has had the chance to think of their response and to briefly recount their experience to a partner, I ask individuals to state the word or phrase that captures the strong feeling they are recalling. These are examples of the words they used in their responses: anger, resentment, joy, relief, frustration, embarrassment, inadequate.