chapter  8
6 Pages

Conclusion

Despite these unavoidable limitations, in the discussions of the chosen aspects of professional communication (genres, workplace culture, culture and politeness, identities, gender, and leadership). I hope to have highlighted some of the benets of approaching the complexities of these topics from the perspective of applied linguistics. As I have argued in the introduction chapter and throughout, such an approach with its focus on language and communication is very suited for exploring some of the practices through which professions and organisations are formed and quite literally talked into being. This central role of communication is not only evident in topics with an explicit focus on language, such as genre (Chapter 2), but, as we have seen, it is also reected in less obvious topics, such as workplace culture (Chapter 3), culture and politeness at work (Chapter 4), identities (Chapter 5), gender (Chapter 6), and leadership (Chapter 7). In all these aspects of professional communication, as the previous chapters have demonstrated, communication not only plays a crucial part, but approaching the various problems and practices associated with these aspects through a focus on communication offers rewarding and often innovative insights and perspectives into the professional world. Many of these insights are of relevance not only for understanding what is going on in a professional encounter, they also have practical implications for professionals and the (often lay) people they are interacting with.