chapter  1
50 Pages

The New Work Landscape

Over the past several decades, the forces of rapid economic and technological change, an infl ux of women and minorities into the workforce, the rise of a global economy and an investment market emphasis on short-term profi ts combined to reshape organizations. There were fi ve major components of this change-organizational restructuring, the erosion of trust, the emergence of work teams as drivers of fi rm performance, diversity and the accompanying presence of new styles of leadership.