ABSTRACT
In the first chapter it was argued that delivering quality in education is now a major concern for teachers. Quality will be achieved through diversity and choice within a framework of school autonomy that has clearly defined processes to ensure that schools are held to account for what they do and for what their pupils achieve. This is intended to lead to increased competition between schools for pupils. The publication of examination results is intended to enable parents to make more informed choices about the selection of suitable schools for their children. In turn it is anticipated that schools will pay more attention to processes of teaching and learning and focus on the requirements of customers of the education service.
