ABSTRACT
EEG recordings Records of the electrical activity of the brain. ergonomics Study of the person in relation to their working environ-
ment. extrinsic job satisfaction Satisfaction related to the context of a job, such
as pay, rather than the job itself. groupthink Phenomenon in group decision-making where conclusions
are formed without proper consideration. Hawthorne effect The influence on productivity of interest being shown
in workers by researchers and management. heart rate variability Fluctuations in the inter-beat interval of the heart. human error Area of study emphasising that cognitive mistakes, slips
and lapses in people are related to normal mental processes. information processing approach Psychological perspective on mental
activity which uses a metaphor of the mind as a processor of information.
