ABSTRACT
This volume has explicitly positioned negotiation in the complex and challenging world of the workforce. Instead of using the well-worn terms negotiation and negotiators, Goldman and Shapiro use the more provocative and rarer employees and instead of using the vacuous terms situation and context, they use the much more meaningful terms workplace and industry. Similarly, instead of referring to negotiated outcomes, the contributors have referred to contracts (e.g., Malhotra, Chapter 13, this volume). In so doing, this important volume has reminded scholars that the study of negotiation outside the context of organizations, whether it be firms or a home business, is quite frankly not that meaningful to managers.
