ABSTRACT

The world of work is rapidly changing. The signs of this change are increasingly evident: Work is global and diverse; the workforce is aging; the tasks and processes are technology driven; employees are organized to foster collaboration and teamwork; modern successes require fast learning and adaptation. Given this shift in how organizations function, employee– organization relationships (EORs) matter now more than ever. The mutual dependency that exists among these entities ensures organizational viability and survival so long as this relationship is positive. To this end, some organizations create and manage work teams as a strategy to strengthen the EOR. Work teams have become a way of life in many organizations.