ABSTRACT

Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict.

This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

part One|73 pages

Conflict Research and Meta-Analysis

chapter 3|20 pages

Interpersonal Conflict

An Overview

chapter 4|17 pages

Conflict and Communication

A Roadmap Through the Literature

chapter 5|15 pages

Conventional and Personal Goals During Conflict

A Commentary on Managing Interpersonal Conflict: Advances Through Meta-Analysis

part Two|83 pages

Facilitating Interpersonal Conflict in Legal Contexts

chapter 7|10 pages

Jury Size and Decision Making

A Meta-Analysis

chapter 9|19 pages

Victim-Offender Mediation

A Meta-Analysis

chapter 10|15 pages

The Effectiveness of Environmental Mediation

A Meta-Analytic Approach

part Three|89 pages

Institutional Conflict Management

chapter 13|14 pages

Using Meta-Analysis to Examine Peer Mediation

Outcomes and Effectiveness in Educational Settings

chapter 14|14 pages

International Conflict and Intervention

Application of the Structural-Attitudinal-Transactional Model

chapter 16|13 pages

Hardline Versus Softline Bargaining Strategies

A Meta-Analytic Review

part Four|66 pages

Managing Personal and Relational Conflict

chapter 20|13 pages

Reducing Homophobia

A Meta-Analytic Summary of Technique Effectiveness