Dealing with pupil welfare
This chapter explores the kinds of problem which may arise and discusses how pastoral leaders should carry out this part of their job, which needs tact, sensitivity and the ability to remain objective. It is concerned with their role in dealing with pupils directly. When pastoral leader have to talk to a pupil about his/her lack of progress, leaders normally get a defensive reaction. Counselling is about getting people to open up and talk about their problems. Initially they are likely to be defensive or difficulty in talking. The two initiatives would help in managing both pupil behaviour and their welfare. The pupils work in pairs in the lunch hour to help other pupils solve their disputes. Mediation works if both pupils want to resolve their differences and are willing to go to the mediator.