ABSTRACT
Having reviewed research on the impacts of tourism on Aboriginal communities in Australia, Altman and Finlayson (1991) concluded that the demands of tourism and the provision of goods and services for tourism by Aboriginal populations are fundamentally incompatible. Aboriginal peoples are not integrated into the dominant Euroaustralian economy, and the business of tourism has rigorous service encounter requirements, resulting in an intensity of management performance and expectancy with which Aboriginal people tend not to be comfortable. However, Altman and Finlaysons synopsis adjudged that there are clear benefits to both the industry and to indigenous communities from an enhanced Aboriginal involvement in tourism, although for the foreseeable future it envisaged that Aboriginal participation would be largely indirect, informal, small scale and in need of public subvention.
