ABSTRACT
Our direct practice chapters have a slightly different emphasis with regard to the working relationships involved in service delivery. We are assuming that the vast majority of case management work is done with individual clients and predominantly outside a professional office setting. In our case management chapter the focus is on work with individual clients who are presumed to be seen either in the ‘homes’ where they have been placed or at day programs to which they have been sent. Conversely, in our day program chapter, we are assuming that most work will be done with groups who meet in a designated program space outside the participants’ residences. For this reason, in addition to discussion of the practice principles as applied to work with groups, we have presented material related to how our approach to practice is
manifest in the physical appearance of a day program setting, in the organization of daily tasks and housekeeping responsibilities, etc.
