ABSTRACT
The techniques used the teacher effectiveness research, and the Critical Incident Interview itself combines a number of traditions. McClelland and Dailey (1972) established the Behavioural Event Interview which combined Flanagan’s (1954) critical incident method with the Thematic Apperception Test used for studying motivation (McClelland 1985). The coding technique – of scoring scripts for examples of behaviour – was developed by Atkinson (1958) and is now known as the CAVE technique: Content Analysis of Verbal Expression (Zullow et al. 1988). This allows empirical measurement and statistical testing of work-related behaviours. Many of these techniques were perfected in work with the US Foreign Service.
