ABSTRACT
It is self-evident that clarity in matters of authority, leadership and organizational structure is essential for the competent functioning of any organization. Yet confusion abounds. Why should this be so? What are the factors contributing to the perpetuation of this state? In this chapter we shall look at these core concepts, their derivation and interrelationships, and the individual and organizational factors that commonly lead to the appearance and persistence of institutional antitask phenomena. The way these concepts are used throughout this book is grounded in a model of group relations training described at the end of this chapter.
