ABSTRACT
Change, and the effective management of change, are fundamental to contemporary management thinking. The one certainty in modern societies is that, whatever we do and experience today, the near future will be different. We live in a changing world, where individuals and organisations are constantly endeavouring to anticipate, respond to and influence events that impact on their existence in one way or another. Regardless of how much control we have over these events there will always be surprises that throw established systems into disarray until a new configuration of adaptive responses is established.
