ABSTRACT
The McKinley company was a large British manufacturing company. Under the company's board of directors there were five general works managers in charge of production, and three general sales managers in charge of sales. The general managers of production and sales were of equal status in the McKinley company's hierarchy. There were eighteen different works in the company, regionally grouped under the general works managers. The company had six sales departments, grouped under the general sales managers. Every department possessed its own departmental manager. Each department was organised into sections, managed by a section head who was directly responsible to the departmental manager. Each sales department had a staff of thirty to forty clerks, some of whom were ranked as senior clerks. Figure 2.7.1 sets out the schematic production and sales organisation of the company; Figure 2.7.2 sets out the formal organisation of the company's sales departments.
