ABSTRACT

Whilst multinational companies have long since been aware of the benefits of effective international communication, workforces within these companies have largely tended to be organised in local and national settings. However, the establishment of European Works Councils (EWCs) has led employee representatives to recognise that they too must improve their international communication networks and move towards cross-border co-operation and organisation. Within this new forum of representation the issues of language and intercultural communication therefore assume a much greater importance than before.