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In the past decade enormous changes have taken place in museums and galleries across the world. The thrust of the shift is clear-museums are changing from being static storehouses for artefacts into active learning environments for people. This change in function means a radical reorganisation of the whole culture of the museum-staff structures, attitudes and work patterns must all mutate to accommodate new ideas and new approaches. In addition to looking inward to their collections, museums are now looking outward towards their audiences; where in the past collections were researched, now audiences are also being researched; the balance of power in museums is shifting from those who care for objects to include, and often prioritise, those who care for people. The older ideology of conservation must now share its directing role with the newer ideology of collaboration.