ABSTRACT
Computers play increasingly important roles both in learning and teaching and in the administration of courses, assessment and institutions. Two distinct skills sets are needed to make effective use of information and communications technology (ICT) in teaching: technical competence with a range of applications (word processing, presentation, spreadsheets, database, internet, specialist applications, etc.) and an understanding of the pedagogy and learning and teaching issues surrounding the use of technology. This chapter explores a range of strategies institutions have used to help academic staff gain both technical competencies and the understanding necessary to promote the use of learning technologies.
