An approach to learning at, for and through the workplace: a trade union case study

This chapter draws on the author’s experience and practice as Director of Education and Training with Unison, the UK’s largest trade union, and his chairmanship of the Workplace Learning Task Group established by the Secretary of State’s National Advisory Group for Continuing Education and Lifelong Learning (NAGCELL). It is, essentially, a practitioner’s perspective on how the learning needs of both employees and employers can be satisfied and, simultaneously, benefit the consumers of products and services through flexible and cost-effective learning methods.