ABSTRACT

The prospect of change is no less difficult for companies than it is for individuals. Indeed, sometimes it is even harder. In spite of that, it is now time to stop paying lip service to the notion of dignity at work and start taking it seriously. The myriad reasons will be explained in the following chapters; suffice it to say for now that the general population is becoming increasingly aware of bullying in the workplace (as more cases are litigated in the courts and exposed in the national press). Together with this awareness also comes the understanding of just how dangerous and unacceptable this behaviour is. And yet, for all this exposure and the ongoing research, there is still not enough information ‘out there’ primarily because people are not recognising bullying behaviour when they see it and are not acknowledging its inappropriateness in today’s business world. Most of us working in the field agree that we do not know the extent to which people are suffering at other people’s hands.