In opening any conversation on personal development it has been noticeable that the initial response has usually been based on an assumption that the topic under discussion is training. Whilst this plays an important part, personal development is a broader process, concerned with motivation, attitudes and personal qualities, as well as job-related skills. To put it simply, it is a constant process in which the individual seeks to enhance his or her knowledge, abilities and skills, and/or develop new ones; a process of continuous self-building and realisation of his or her full potential. It takes place by linking abilities with preferences to achieve personal goals, and applies to all aspects of the individual’s life. For the purposes of this book it is in the context of the work situation that personal development is considered, but development of a professional nature and the resultant job satisfaction is likely to have a positive effect on life outside the work situation.