ABSTRACT

Among developing countries, Malaysia was one of the first to initiate reforms

within its telecommunications sector. The Telecommunications Department, or

the Jabatan Telekom Malaysia, was corporatised in 1987 and listed on the Kuala

Lumpur Stock Exchange (KLSE) in 1990. In 1993, the government introduced

competition to all segments of this sector – mobile, domestic and international

services. Malaysia experienced a pendulum swing, so to speak, from a position

of public monopoly to one of too many players. While some might attribute this

to irrational exuberance about the merits of competition and the free market

(amplified by technology change), it is better explained as the result of intensive

lobbying by politically well-connected businessmen who sought entry into this

potentially lucrative sector. The government ministry in charge of telecommu-

nications, the then Ministry of Energy, Telecommunications and Post, had

recognised from the outset the problems of an over-crowded market, with the

issuance of so many licences. Yet, numerous new players were allowed market

entry just the same.