ABSTRACT

No examples of mechanized faces were seen during the research which completely embodied the system characteristics that may be expected under these conditions when fully established. Nevertheless, certain principles concerning organization and manning began to become apparent which indicate the ways in which human resources may best be used in the technology that is coming into existence. These are set out in this chapter and are to be read in conjunction with the empirical studies of change projects described in Section Eight. The more advanced the technology, the more necessary does it become to specify the nature of the human factors and to design them into the configuration of the emergent socio-technical system, as is now being done in missile and electronic projects (Lyman, 1961).