chapter  2
17 Pages

Dealing with Conflict

In this section we will look at conflict and its effect on relationships in and around the classroom and school. The use ofTA to understand conflict will be introduced through the concepts of egostates, transactions and games, and how they appear in terms of people's behaviour. The understanding of what happens when we get drawn into conflict will be used to examine how conflict can be avoided. Avoiding conflict saves time in the end, even if initially time needs to be invested to find alternative ways of dealing with difficulties. Stress can also be avoided, which is one of the most common causes of teacher absence in schools today and is clearly unhelpful for pupils too.