ABSTRACT
We examine, in some depth, how those selecting staff should approach the interview procedure, highlighting some of the weaknesses and strengths of the process. We explore ways of recording and evaluating what panels have found out about candidates. We also introduce a panel of interviewers, headed by Sylvia, a nursery manager, who has the task of appointing a number of qualified and unqualified staff to a new nursery. The case study focuses on the way that staff are recruited. The establishment chosen is striving to work within an equal opportunities framework and the approaches adopted are no different from those in maintained or voluntary sector provision. The case study examines how a private day nursery approaches this most important aspect of effective management. The nursery is in an area of a city near to a large hospital, a number of colleges and a university. The manager hopes to attract families from around the area as well as those who commute to work in, or near, the hospital, and educational establishments. She requires a high calibre of staff for all posts.
