ABSTRACT

The description particularly concentrates on important elements, considering the scope of this book. Consequently, this chapter does not give a complete picture of which requirements should be fulfilled, for instance to fully satisfy ISO 9001:1994 Quality Systems. Model for quality assurance in design, development, production, installation and servicing. Thus, among others the following important elements in ISO 9001:1994 have only been dealt with superficially:

4.1 Management responsibility 4.5 Document and data control 4.13 Control of non-conforming products 4.14 Corrective and preventive action 4.16 Control of quality records

In addition, Quality Assurance related to the development and use of software has not been dealt with here. Particular standards for the above-mentioned exist, e.g. ISO 9000-3:1992 Quality Management and Quality Assurance standards, Part 3: Guidelines for the application of ISO 9001 in development, supply and maintenance of software.