ABSTRACT
Accompanying the last decade’s enthusiasm for the Internet economy were equally extravagant expectations about information technologies’ impact on democracy and governance. Most of these predictions were variations on the theme of a stodgy representative system overthrown by some form of direct online democracy. Clearly the more extreme versions of economic revolution and its analogue in government have not come to pass. However, a quiet evolution in public administration is taking place as rapid advances in information technology converge with an increasing interest in improving public involvement in government decision making.
