ABSTRACT
The role of the Corporate Research and Development Center (CRD) is to provide technology and leadership to all of these businesses. In this role, CRD develops “game-changing” technology for the businesses, invests in multi-generational product development plans and serves as a key resource in crisis situations, among other things. To provide leadership in helping GE businesses achieve their strategic objectives by developing and implementing tools, methodologies and programs utilizing our unique technical strengths in: Applied statistical methods, Holistic approaches to problem definition and resolution, and Enhancing the businesses’ internal capability. At GE, Six Sigma has been led by the very top levels of management. In almost all cases, the instructors leading the training have not had any formal education in statistics prior to their own Six Sigma training. A GE manufacturing business requested our help in constructing a reliability database. They manufactured a series of products, and sold those products with a specific warranty period.
