ABSTRACT
The first step in the software specification process is the definition of our system at the operational level. This is the user’s view of the system. With our software skills, we can create virtually any reality that we wish. However, we must first specify the reality that we want. The real interesting prospect of software development is that we can operate essentially without constraint in the reality that we can fabricate for a user. Before we can begin the operational specification process, we must first define this reality. This virtual system that we create for the user is called the operational model.
