ABSTRACT
This chapter presents how to execute globalization and outsourcing. It presents strategies to successfully leverage the cost benefits of outsourcing while improving quality. It builds and elaborates on the Global Software Development and Testing model, quality practices, product readiness, and automated test tools. It presents checklists and best practices to select, train, and manage outsourcers and measure results of outcome. This chapter presents the development and quality infrastructure and discusses how reducing costs of development and testing can maximize software ROI while improving quality.
